Frequently Asked Questions

How to purchase an item on IPTech? Arrow icon

To purchase an item on IPTech, you must first register. Then you can add the item to the cart or order the desired product by purchasing directly. It is necessary to specify the desired address and phone number. Finally, after choosing a payment method, we will ship the item to you.

What payment methods do you have? Arrow icon

You can pay for the order in several ways:

Transfer (cashless payment)

Installment (Bank of Georgia, TBC Bank, Credo Bank, Crystal, Space)

Card payment (VISA and Master Card)

Do you have a physical store? Arrow icon

IPTech's online store combines more than 200 categories of products, which we select specially for you from different stores.

Do you have a delivery service? Arrow icon

IPTech's courier services are available throughout Georgia.

Is it possible to deliver the product to the regions? Arrow icon

The order is received on site throughout Georgia in 4-5 working days.

Does the product have a warranty? Arrow icon

To receive warranty service, the customer must present a warranty card containing the product's date of sale, product brand, model, store seal and signature. To learn more, contact us: +032 2 550 800

Is the delivery service free? Arrow icon

When using the IPTech online store, the following applies:

free

If the order is placed before 12:00, you will receive the product the next day.

If the order is placed after 12:00, you will receive the product on the third working day.

Same day delivery

Orders received before 15:00 can be received the same day.

The fee for parcels up to 15 kg is 10₾.

The fee for parcels over 15 kg is 30₾.

valuable



Transportation of an item throughout Tbilisi, the price of which does not exceed 100₾, its cost is 7₾

Are online installments valid? Arrow icon

With us, you can pay in installments through the following banks:

Bank of Georgia;

TBC Bank;

of space

Credo Bank;

Crystal installments.

You can use the bank installments listed above and fill out the payment form.

How do I take advantage of expedited shipping? Arrow icon

For this, you need to tell our operator during the order confirmation that you want to use the "fast delivery" service or mark "fast delivery" in the relevant field when placing the order.

How do I return/exchange an order? Arrow icon

The product can be returned or changed only if the product's characteristics do not match the description on the website and its visual side. Exchanges or returns can be made within two business days of purchase.